The Most Flexible Exchange Policy in Chicago
Enjoy quick, easy and FEE-FREE exchanges by phone or email when your schedule changes. You can even decide later on a future concert. Need a last minute change? Day-of-concert exchanges are available for a $10 fee.
Please note: Upgrade costs apply when exchanging into a more expensive seating section. Stored value of exchanges must be used for concerts during the 2017/18 season and cannot be applied to events in future seasons. Exchanges are available on August 1, 2017. Visit cso.org/exchange for more information on exchange-restricted dates.
Premium Savings & Service
In addition to savings of up to 38% on subscription series seats, subscribers enjoy:
• Subscriber-preferred prices and priority seating for additional concerts when purchased by August 11, 2017
• Special subscriber parking rate—just $15 for prepaid parking at Grant Park South Garage
• 15% savings on shopping at The Symphony Store and postconcert dining at tesori®, conveniently located inside Symphony Center
• Easy payment plan options - See our How to Renew Guide for details
• Personal pocket guide to the season and convenient calendar stickers
• FREE lost ticket replacement
• Meet the musicians at Subscriber Appreciation events and receptions
• FREE preconcert conversations held one hour prior to all CSO Main concerts (12:15 p.m. for Friday matinees)
• Postconcert Q&A’s with musicians and guest artists aft er each Tuesday CSO Main concert and select SCP Piano series recitals
10+ Concert Subscribers
NEW FOR 17/18: Purchase any combination of subscription packages and add-on tickets
adding up to 10 or more concerts* and you will also receive:
• Subscriber-preferred prices on additional concerts all season long
• One FREE seat upgrade (some restrictions apply)
• 10-concert subscribers with Box Seats receive a complimentary drink coupon in lieu of an upgrade
Box Seat Subscribers Also Receive:
• NO FEES! No handling, exchange or add-on fees**
• No restricted dates for ticket exchanges
• Late seating access
• Dedicated beverage service on the Box level
*Excludes Create Your Own and Classic Encounter. Must be purchased by renewal deadline of April 6, 2017.
**Not valid for day-of-concert exchanges. Upgrade costs and payment plan fees still apply.